FAQ
Frequently Asked Questions
Everything You’ve Been Wanting to Ask
All Chueaux pieces are made to order. Production takes 7–10 business days, followed by standard delivery based on your location. You’ll receive updates at every stage so you know exactly when your piece is ready.
Yes, we do. If your measurements fall outside our size chart or you prefer a tailored fit, kindly select “Custom Size” (if you add this option) or contact us directly after placing your order. Our team will guide you through the measurement process.
Because each piece is handcrafted on order, we currently do not accept returns. However, if there’s a sizing issue, we offer complimentary adjustments within 48 hours of receiving your item.
(We can tweak this based on your actual policy!)
For longevity, we recommend professional dry cleaning only. Our fabrics are carefully selected for structure, softness, and elegance dry cleaning helps preserve their shape and color.
Yes. We ship within Nigeria and to selected international locations. Shipping fees are calculated at checkout based on your location.
Each product page includes a detailed size guide to help you select your perfect fit. If you're unsure, our team is happy to assist with sizing recommendations or custom adjustments.